Bridging Silos. Ensuring Integrity. Realizing Revenue.
Denver, Colorado
We don't take over your billing. We come in alongside your team, build the processes and documentation your practice needs, train your people to run them, and leave when you don't need us anymore. Compliance-led. Patient-centric. Built for behavioral health.
We don't just fix billing. We bridge the gap between clinical, operations, technology, and billing to build something that lasts. These are the strategic foundations behind every ClearBridge engagement.
We architect a unified system where clinical workflows, operational systems, and technology work in concert. Not a patch; a redesign of how your revenue cycle actually functions.
We guide teams through the human side of evolution, ensuring new processes are embraced and leadership is empowered to lead through the transition.
We instill a culture of "better every day," using data-driven loops to drive month-over-month improvement and long-term financial resilience.
Our collective expertise ensures claims are submitted with an auditor's precision and a partner's heart, protecting the organization's financial survival.
Every engagement ends with something your team owns: a denial playbook, a documentation SOP, a trained biller, a cleaned-up payer-contract file. We don't sell hours. We ship the thing that lets you run billing without us.
We audit your current billing process end-to-end, then document and redesign it alongside your biller. You get a written operating manual your team actually uses.
We train your people - in your EHR, on your payer mix, with your actual charts. Live sessions, written curricula, and a train-the-trainer handoff so you can onboard the next hire yourselves.
OIG-defensible policy, payer-defensible documentation, parity-compliant workflows. Built into the process so your clinicians don't feel it and your auditors can't fault it.
We're not an outsourcer, not a software vendor, not a slide-deck firm. Senior practitioners who show up, build the muscle inside your organization, and walk out when your team can run without us.
Two to four weeks observing and documenting how your billing actually works today. Not how the org chart says it works - how the claim from Monday's 90837 session really moved through your clearinghouse.
Deliverable - current-state mapWe redesign the workflows, write the SOPs, build the training, and run the sessions. Your biller co-owns the documents. Your clinicians co-design the forms. Nothing gets shipped that your team can't run.
Deliverable - playbooks + trained teamTrain-the-trainer handoff. A written operating manual. A quarterly look-back cadence your team runs themselves. Our last engagement day is documented in the SOP as "final review - ClearBridge out."
Deliverable - self-sufficient teamNumbers from our co-founder's prior RCM roles. Past results are not a guarantee of future outcomes.
Creating a future where continuous innovation and financial clarity are perfectly aligned to sustain a healthier world.
Revenue integrity is a collective effort. When silos are broken, the entire organization is protected.
We manage the human element of change with empathy and transparency. Staff feels empowered by new technology, not overwhelmed.
Deeply rooted in the mission of mental health. We secure the financial stability required for providers to keep their doors open.
From the clinical note to the final adjudication, we bridge the gap so no revenue is lost to inefficiency or lack of clarity.
We are never "done." We turn reactive denial management into proactive revenue health by staying curious and data-driven.
ClearBridge Revenue Integrity Partners was co-founded by Tracy Hansen, Paul Otto, and Sarah Otto. Sarah spent 8+ years inside behavioral-health revenue cycle, most recently as Director of RCM at one of Colorado's largest community mental-health providers, where she surfaced $1.6M in unreported revenue, recovered $4M in denied and unbilled claims in her first month as AR lead, and cut total AR by 58%.
She holds the coding, billing, and auditing credentials that matter to payers and auditors, an MBA, and a practitioner's instinct for the small operational move that unlocks a big recovery. US Army veteran. Based in Denver.